Delivery Information
Small Items
Products such as jewellery or lighting for example, that weigh under 15kg, will cost between £3.00-£10.00 to deliver on a 2-5 day delivery service.
Large ItemsLarger furniture orders will be delivered by courier. Upon placing your order, we will contact you to confirm the item is in stock and advise on a delivery cost and date. Delivery can take between 1-3 weeks. Should there be a longer delay or if the item is out of stock, we will notify you once we have received your order so that you can decide to wait for the item or cancel your order.
Indicative Delivery Costs:Small Furniture Items (coffee tables, bedside tables, single mirrors) - England: £50.00 / Scotland: £70.00
Medium Furniture Items (beds, dressing table & mirror, desks) - England: £60.00 / Scotland: £85.00
Large Furniture Items: (large bookcases, display cabinets, armoires - dressers over 6ft wide) - England: £100.00 / Scotland: £145.00
INTERNATIONAL DELIVERIESWe are able to deliver small items internationally, costs will vary depending on your location. Please <a title="Contact Us" href="http://www.theconsortiumonline.co.uk/contact-us/">contact us </a>for full details.
Unfortunately, we are unable to deliver furniture and large items internationally but can make it available for collection.
The Consortium is not liable for any customs charges made in the recipients countries. The customer is completely responsible for these charges.
ACCEPTING YOUR DELIVERY
Please ensure you thoroughly check your items for any damage at the point of delivery. Once goods are accepted from the courier signed or not signed for, no responsibility can be taken by The Consortium for any loss or damage. In the unusual event that your item arrives damaged, please accept our apologies. Should this happen, please contact us to arrange a convenient collection date and a replacement or refund if the item is out of stock. NB: All goods must be signed for by an adult aged 18 or over on delivery.
Please note, it is your responsibility to check the item you have purchased will fit into your home prior to delivery. If your item is large, then you may need to check that it can pass freely through doors and corridors in your house and have space to turn.
Should your item not be successfully delivered to you and consequently returned to The Consortium - we will ask you to pay an additional delivery charge of £5.95 for a resend.If you require any further information, please do not hesitate to <a title="Contact Us" href="http://www.theconsortiumonline.co.uk/contact-us/">contact us</a>.